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CTE Computer Contact & Support Information
  

Remote Support Now Available!

 

Have a software problem or something wrong with your computer? Use CTE Computer's remote support option. At your request, we will dial into your system, analyze what is not working and correct the problem. All without your waiting for an on-site visit!

The benefits of remote support are:

  1. You do not have to wait until the next available appointment to have a technician come out to your site. 

  2. Your problem is resolved sooner rather than later. 

  3. You do not pay a one hour minimum. 

Remote support requires you to have PC Anywhere, version 8 or above, loaded and configured on your system. Billing is in 15 minute increments. If you do not have this program on your system, an on-site visit is necessary to install and configure the program. Remote support is typically for clients with high speed DSL or cable modems. 

To schedule Remote Support, call us at (562) 421-7105.

Don't have a high speed internet connection yet? Ask us about installing one for you!

 

CTE Computer specializes in On-Site Service and Repair of computer systems. CTE also provides full Internet Services including 56k dialup, DSL high-speed access, website hosting and design.

Feel free to contact us to discuss your individual requirements.

 
  
Telephone Support - Pay Per Incident
  

In most cases telephone support is available. Telephone support is billed on a per-incident basis. Please have your credit card available when you call our office to request telephone support. You may also pre-pay via check for future telephone support incidents.

For telephone support, call us at (562) 421-7105.

Please note that due to the volume of support calls, we do not provide any no-cost telephone support.

Email Support
 

Please note we do not provide email support. For support, please see the options above. Due to the current workload, email messages may take several days for a response.

 
 



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