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Data
Recovery and Hard Drive FAQ
How is data recovery handled? During Data Recovery, we will
extract the actual data from your bad, crashed, or burned out
drive. Each drive is different, so the outcome in each case is
different. We strive to get 100% of the data from your bad drive.
After
you submit your drive to us, a diagnostic analysis is performed. Here we
find out the problem with the drive, what data can be recovered,
and the cost of the recovery. This
information is emailed, faxed, or called back to you for your
approval.
After
we receive your approval, the data is recovered and mastered to a
CD, Zip Disk, or new Hard Drive. The data is then UPS back to you.
The whole process takes only a few days depending on
shipping methods.
We
do offer priority service for those clients needing fast turnaround. Call us for more information.
Why do I pay a diagnostic fee? Each drive is different, so
each drive has a different problem. How we recover the data is
unique to each drive. The diagnostic tells us how much data we can
recover and the time and effort it will take to get that data in
working condition. The diagnostic fee is applied towards the cost
of the final data recovery.
What operating systems do you recover? We work with most
operating systems including Windows 3.1, Windows 95, Windows, 98,
Windows Me, Windows NT, Windows 2000, and more.
Can I call you with questions? Yes. Feel free to call one of
our Data Recovery experts at (562) 421-7105. Please note that we
may not be able to answer specific questions about your particular
drive until we have performed a diagnostic on it.
How do I submit my Hard Drive? Print out the Drive
Submission Form. Instructions are on the form including the
shipping address and areas for you to fill out your name, address,
etc.
Still
have questions?
Call our Data Recovery Experts at (562) 421-7105.
Data Recovery
Masters, a division of CTE
Computer
has helped companies and individuals across the country. Let us
get your data back up and running fast.
Check out the FAQ
for answers to common questions regarding the data recovery
process. Full Drive Submission instructions are here.
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